Warranty Policy

1-Year Warranty

All NeuroEase devices are covered by a 1-year replacement warranty.

If your device develops a fault under normal use within 12 months of purchase, we will replace it free of charge.

This warranty does not cover:

• Damage caused by misuse

• Accidental damage

• Improper handling or unauthorised modification

To make a warranty claim, please contact support@neuroease.co.uk with your order number and a description of the issue.